| Frequently Asked Questions of Imam Reza General Hospital |
| 1 | - What is the contact phone number and address of the hospital?
Imam Reza General Hospital , Across from Central Building of Tabriz University of Medical Sciences, Golgasht Street, Tabriz, Iran. Tel: +98 (0)41 33347054-59 |
| 2 | - What days are specialist doctors in the hospital?
Every day in the morning and evening clinics of the hospital. |
| 3 | - Is dialysis done in a hospital?
Yes. |
| 4 | - Is sonography done in a hospital?
Yes. Every day in the morning. |
| 5 | - What time do visiting hours start?
15:00 to 16:00 in every even days |
| 6 | - Is there a nutrition clinic in the hospital?
Yes. Nutrition and diet therapy clinic |
| 7 | - Is medical imaging done in a hospital?
Yes. It is done by Radiology unit. |
| 8 | - The patient does not have insurance, What should we do?
Go to the health insurance branch and apply for public health insurance |
| 9 | - Are the costs covered by insurance for the accident patient?
No. For the patient who had an accident, if the accident is confirmed by the police station or the emergency report, all costs are free. |
| 10 | - Are beauty surgeries covered by insurance?
No. |
| 11 | - How can I find out the price of tests and related costs?
All prices are based on the approvals of the Ministry of Health and Medical Education and are covered by various insurances. |
| 12 | - Which insurance organizations does the hospital have a contract with?
It has a contract with almost all insurances. |
| 13 | - Can the laboratory provide an explanation and interpretation of the test results?
Please ask your doctor to interpret the test results. The doctor will consult the laboratory if necessary. |
| 14 | - Why do I have to repeat the test?
Sometimes a repeat test is needed to confirm the result and to evaluate or treat the disease. |
| 15 | - How long does it take to prepare the test results?
Most test results are usually ready in 3 days to a week, although specialized tests take longer. |
| 16 | - To start a 2 hour glucose test, is it time to start or end breakfast?
After starting breakfast, two hours is considered. |
| 17 | - If it is necessary to perform a fasting test, is it safe to take daily medications?
Please consult your doctor. |
| 18 | - Is fasting necessary to urine test?
No. It is recommended to collect the first morning sample for most routine urine tests. |
| 19 | - What are the best times to fast for the tests?
10-8 morning. Preferably in the morning after waking up and lack of exercise and physical activity. |
| 20 | - What is the maximum fasting time?
hours. 12-10Fasting means is avoiding any food except water. |
| 21 | - What information does the laboratory need for sampling?
A doctor's prescription is required. |
| 22 | - What time is the lab service active?
On all days of the week except holidays. |
| 23 | - Where should I go if I have a complaint?
Go to the grievance redressed office and fill out your grievance form. http://imamreza.tbzmed.ac.ir/PageID=507 |
| 24 | - I am not currently covered by any insurance. What can I do to use the hospital services?
Go to the insurance office to get the booklet even after hospitalization
|
| 25 | - What are the documents required to admit patients?
Hospitalization order by a doctor
Health insurance card
National card
All medical records related to the patient
http://imamreza.tbzmed.ac.ir/PageID=152
|
| 26 | - Patient Admission Rules
1- Patients who have not reached the legal age (under 18 years of age) require the father's consent for hospitalization and surgery, and the father's presence with a certificate is required for admission. 2- In gynecological surgeries, the presence of a spouse with a certificate is required. |
| 27 | - What time is the patient discharged?
After 12 o’clock. |
| 28 | - The discharge process of hospitalized patients -Discharge order by the doctor in the file
Collect files and record the services provided to the patient in the file and HIS system by the secretary Obtaining the approval of insurance experts residing in the hospital
Send the file to the central pharmacy to issue a checklist of drugs and consumables
Receiving the patient payment receipt and issuing the patient discharge permit.
http://imamreza.tbzmed.ac.ir/PageID=152
|